Why Has My SSS Pension Stopped – Common Reasons and Tips to Fix It?

If you are a Social Security System (SSS) pensioner in the Philippines, then you know that your pension is one of the most important sources of income. Unfortunately, there may come a time when your pension suddenly stops without any explanation or warning.

This can be very disheartening and frustrating, especially if you rely on the money for day-to-day expenses. Fortunately, there are some steps you can take to find out why your SSS pension has stopped and what you can do to get it back.

In this article, we will discuss some common reasons why SSS pensioners have their pensions stopped and how they can fix the problem so they can receive their payments again.

Why Has My SSS Pension Stopped?

There are several reasons why your SSS pension may stop abruptly. The most common include:

1. You Have Not Updated Your Personal Information

One of the requirements for receiving an SSS pension is providing updated personal information such as contact details, bank information, etc.

If any of these details are not updated or changed after a certain period of time, then your pension may be stopped until all information is updated and verified.

2. You Are No Longer Eligible to Receive Benefits

Under certain circumstances you may no longer be eligible to receive benefits from the Social Security System.

  • You have been employed in a company for less than three years;
  • You reached retirement age but did not submit an application for continuing membership;
  • You failed to maintain your minimum monthly salary credit requirements;
  • You are no longer considered a working member of the SSS;
  • You voluntarily resigned from work or were terminated from employment by your employer without cause.

3. You Haven’t Submitted Required Documents

If there is any additional documentation required by the Social Security System for an individual to receive benefits (such as proof of age), then these documents must be submitted before receiving payments.

4. You Have Not Paid Your Contributions Regularly

To remain eligible for an SSS pension, individuals must pay their contributions on time each month without fail. Otherwise their pensions will be suspended or cancelled altogether if contributions go unpaid for too long.

What Can I Do If My Pension Has Stopped?

If your SSS pension has been stopped unexpectedly due to any of the above reasons (or any other reason not mentioned here), then don’t worry.

There are steps that you can take in order to resolve the issue quickly and efficiently so that you can start receiving payments again soon! Here is what we recommend doing:

1. Contact Your Local Branch Office

The first thing that should be done when dealing with any type of SSS matter is contacting your local branch office directly; either by telephone or in person.

They can provide further information about what has happened and what needs to be done in order to rectify the situation as quickly as possible (if applicable).

2. Update All Personal Information & Submit Required Documents

The next step would be to update all personal info (as needed) and submit any required documents (if necessary). This part should not take more than a few days at most depending on how quickly all relevant documents/information can be acquired/updated respectively.

However, this will help ensure that everything is up-to-date and accurate before submitting it back over to the Social Security System for further processing/verification purposes!

3. Pay Any Outstanding Contributions Due & Get Proof Of Payment

Finally, if there are any outstanding contributions due then these should also be paid up at the earliest with proof of payment being obtained afterwards so that all dues have been cleared before submitting everything else over once again.

This way there won’t be any problems down the line due to unpaid contributions or anything like that which could potentially cause delays with regards receiving your monthly benefits once again and thus avoid future issues in general.


We hope this article was able to help anyone who has recently had their SSS pension stopped unexpectedly understand why this happened. More importantly what needs to be done in order for it start flowing again soon enough.

Just remember though that no matter what happens always try contacting your local branch office directly first before trying anything else as this will save time & energy overall.

If you want to calculate your pension, check our SSS Pension Calculator.

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